Shipping policy

Shipping Policy

Order Processing All shipping rates and transit times are calculated at checkout based on the delivery destination, selected carrier, and the total weight of your order. Please note that transit times are estimates provided by the carriers and do not include our internal processing time.

Domestic Shipping (Contiguous United States) We offer a variety of shipping options for our customers within the contiguous 50 states:

  • Standard Shipping Promotion: Orders of $10.00 or more are eligible for our 5–8 business day standard free shipping.

  • Calculated Carrier Rates: We offer real-time calculated shipping rates from the following carriers:

    • USPS (Ground Advantage, Priority Mail)

    • UPS® (3 Day Select®, Ground, Ground Saver) – Subject to a 5% handling fee.

    • FedEx – Subject to a 5% handling fee.

Non-Continental United States For orders shipping to non-continental U.S. territories and states (e.g., Hawaii, Alaska, Puerto Rico), we offer real-time calculated rates from the following carriers:

  • USPS (First Class Mail, Ground Advantage, Priority Mail, Priority Mail Express) – Subject to a 5% handling fee.

  • UPS® (3 Day Select®, Ground, Ground Saver) – Subject to a 10% handling fee.

  • FedEx – Subject to a 10% handling fee.

International Shipping We ship globally, including to the United Arab Emirates, Austria, Australia, and the Rest of the World. International shipping costs are calculated at checkout based on the service selected:

  • USPS (First Class Package International, Priority Mail Express International, Priority Mail International)

  • DHL Express (Worldwide) – Subject to a 10% handling fee. This service supports prepaid duties at checkout for a smoother delivery experience.

  • UPS® (Worldwide Expedited®, Worldwide Express®, Worldwide Saver®, Standard) – Subject to a 10% handling fee.

  • FedEx (International Connect Plus®) – Subject to a 10% handling fee.

Customs, Duties, and Import Taxes For international orders, your shipment may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Unless you select a shipping option that explicitly supports prepaid duties (such as our DHL Express option), LIDIA'S JOYFUL GIFTS is not responsible for these charges if they are applied. They are your responsibility as the customer.

Order Tracking Once your order has shipped, you will receive an email notification containing your tracking number. Please allow 48 hours for the tracking information to become available via the respective carrier's website.